Privacy • Customer Information • Website Policies

Privacy Policy

This Privacy Policy explains how Bouncing with Bubbles (AGS Events LLC) collects, uses, and protects customer information when using our website, requesting a quote, booking rentals, or communicating with our team.

Last Updated: May 2026

Information We Collect

We collect only the information necessary to provide quotes, confirm reservations, communicate about rentals, and improve customer experience.

Contact Information

When submitting forms or booking rentals, we may collect your name, phone number, email address, delivery address, and event details.

Website Usage Data

Our website may collect anonymous usage information through cookies or analytics tools to help improve performance and customer experience.

Communication Preferences

Customers may choose to receive communication by phone, email, or text regarding reservations, reminders, updates, and occasional promotions.

Booking Information

Rental details, setup information, event dates, and related reservation information may be stored to help manage bookings and customer support.

How Information Is Used

Customer information is used only for legitimate business purposes related to rentals, communication, and customer service.

Reservation Communication

Information helps us confirm bookings, coordinate deliveries, communicate setup details, and provide rental support.

Customer Support

Information may be used to answer questions, assist with scheduling, and improve customer experience before and after events.

Promotional Messages

Occasional promotional texts or emails may be sent regarding specials, seasonal promotions, or new rentals. Customers may opt out at any time.

Website Improvements

Anonymous website data may help us improve website functionality, page performance, and customer usability.

Information Protection & Privacy

Protecting customer information is important to us. We take reasonable measures to maintain privacy and safeguard data.

No Selling of Information

Customer information is never sold or intentionally shared with third parties for marketing purposes.

Reasonable Security Measures

We use reasonable efforts to help protect customer information from unauthorized access, misuse, or disclosure.

Your Rights

Customers may request updates, corrections, or removal of their information by contacting our team directly.

Opt-Out Options

Customers may unsubscribe from marketing communications or reply STOP to opt out of text messaging at any time.

Policy Updates

This Privacy Policy may occasionally be updated as our business, services, website features, or communication methods evolve. Continued use of our website or services indicates acceptance of the current policy version.

Questions About Privacy?

If you have questions about our Privacy Policy or how customer information is handled, please contact Bouncing with Bubbles directly.