Terms & Conditions
We believe party planning should feel clear, simple, and stress-free. These terms explain the main booking, delivery, weather, safety, and rental responsibilities for Bouncing with Bubbles customers.
Last Updated: May 2026Booking & Payment Terms
These policies help us reserve equipment, plan delivery routes, and provide dependable service for every event.
Reservation Deposit
A non-refundable deposit and signed agreement are required to reserve equipment and secure your event date.
Remaining Balance
The remaining balance is due at setup before equipment is unloaded, unless other arrangements have been approved in advance.
Accurate Information
Customers are responsible for providing accurate event details, including address, surface type, contact information, and setup needs.
Electronic Agreements
Electronic signatures and online agreements carry the same authority as a physical signature.
Delivery, Setup & Access
A smooth setup starts with a clear, safe path and an approved location for the rental equipment.
Setup Included
Rental fees include equipment reservation, delivery, setup, equipment availability during the rental period, and pickup.
Clear Access Path
A clear access path at least 36 inches wide must be available from the delivery vehicle to the setup area.
Sprinklers & Utilities
Please let us know about sprinkler systems, irrigation lines, or underground utilities before setup. Inflatables are secured with ground stakes.
Do Not Move Equipment
Inflatable equipment must not be moved, dragged, repositioned, or relocated after installation. Only Bouncing with Bubbles may move or adjust equipment.
Park Rentals
Park rentals must be approved in advance. Customers are responsible for confirming inflatables are allowed, obtaining required permits, following park rules, and arranging generator power if needed.
Weather & Raincheck Policy
Louisiana weather can change quickly, and safety always comes first.
No Refunds
Refunds are not issued once a reservation is made. Approved cancellations may qualify for a raincheck according to our policy.
Raincheck Window
With 48 hours notice, deposits may be applied to a future rental within 5 months, subject to availability.
After Setup Begins
If cancellation occurs after setup begins, the full rental amount is due because the service has already started.
Severe Weather Safety
Rentals may be canceled or stopped if conditions become unsafe, including lightning, heavy rain, sustained winds over 15 mph, or gusts over 20 mph.
Safety Rules & Supervision
Safe fun is our priority. These rules help protect guests, equipment, and your event.
Adult Supervision Required
An attendant age 18 or older must supervise each inflatable at all times and enforce posted safety rules.
Safe Play Only
Climbing walls or netting, flips, wrestling, overcrowding, and bouncing on slide platforms are not allowed.
Shoes & Sharp Objects
Shoes, jewelry, metal accessories, and sharp objects must be removed before entering inflatable units.
Weather Shutdown
If strong winds, lightning, or unsafe weather develops, participants must exit immediately and use must stop until conditions are safe.
Equipment Care & Customer Responsibility
Customers are responsible for the rental equipment while it is on their property, including overnight rentals.
No Food, Drinks or Gum
Food, drinks, candy, and gum are not allowed on inflatables to help keep equipment clean and safe.
No Silly String, Soap or Oils
Silly string, soap, baby oil, lotion, and similar substances can damage inflatable material and may result in cleaning or repair fees.
Animals Are Not Allowed
Pets and animals are not allowed on inflatable equipment. Claws, teeth, jumping, or scratching can cause serious damage.
Keep Fire Hazards Away
Smoking, grills, fireworks, open flames, and other fire hazards are not allowed near inflatable equipment.
Water Units
Water hoses must be turned off before deflation. Leaving water running during deflation may result in a cleaning fee.
Dry Units Stay Dry
Dry inflatables must remain dry. Using water on dry units may result in additional cleaning fees.
Lawn Maintenance
Grass cutting, weed trimming, edging, or lawn maintenance with power equipment is not allowed near inflatables during the rental period.
Overnight Responsibility
Customers are responsible for theft, vandalism, misuse, or damage while equipment remains on their property, including overnight rentals.
Frequently Asked Questions
Quick answers to common rental policy questions.
Can adults use the inflatables?
Some rentals may not be designed for adult use. Customers should follow posted rules and unit-specific safety guidelines.
Can children be carried up slide ladders?
No. Carrying children up slide ladders is not allowed for safety reasons.
Can we use a generator?
Yes, when needed. If a generator is used, it must have adequate fuel and remain running during use.
Can equipment be picked up early?
Early pickup requests, lack of use, reduced use, or ending an event early do not qualify for refunds, credits, or discounts.
What happens if rules are not followed?
Safety violations may result in equipment shutdown or retrieval without refund.
Do these terms replace the rental agreement?
No. This page is a helpful summary. Your signed rental agreement contains the full terms for your specific reservation.
Important Note
This page is intended to provide a helpful overview of our rental policies. Each reservation may also require a signed rental agreement with full terms, safety rules, and customer responsibilities.
Questions before booking?
We’re happy to help you understand setup needs, weather policies, delivery details, and rental requirements before your event.